MikroTik SD-WAN Knowledge Base

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FAQ

General information

  • What is MikroTik SD-WAN?

    MikroTik SD-WAN is a cloud-based service for MikroTik routers, offering simplified management and advanced features to optimize enterprise networks.

    Key features: Monitoring, Remote Access, Site-to-Site VPN, WAN Failover, Daily Backup, Content Filtering, Centralized Dashboard, QoS, Security Policies, and more.

  • Who is MikroTik SD-WAN for?

    The MikroTik SD-WAN is designed for internet providers with enterprise customers and enterprises. This is for any company that offers data connectivity to its customers, even if that is not its main activity. We do not sell directly to the general public. Our typical customers include:

    Internet providers with business customers

    IT support companies

    Managed Service Providers

    Internal IT teams for small and medium-sized businesses and large corporations

    Business organizations

  • Who are the end users of MikroTik SD-WAN?

    MikroTik SD-WAN is suitable for any business or organization with connectivity. This can range from a single device to enterprise-scale environments.

Billing and payment

  • How does billing work?

    Instead of manually managing credit balances, you can now activate a recurring subscription that ensures your devices remain active without interruption.

    Here's how it works:

    • You simply go to the Wallet menu, choose how many devices you want to keep active, and confirm the subscription.
    • The system will automatically charge your card each month, based on the number of devices you've selected.
    • Each device costs $5 per 30 days, billed automatically every month.
    • No more worrying about credit running out or manual top-ups.
    • You can adjust the number of devices or cancel your subscription at any time.

    Try it free!

    New subscriptions come with a 7-day free trial — no commitment required. It’s a risk-free way to experience the convenience of automated billing.

    This model was designed to make your experience smoother and your network management more reliable.

  • What payment methods do you accept?

    We accept credit card payment using Visa or MasterCard.

  • What currencies do you support?

    Our services are priced in US dollars for global payments, and the Brazilian real BRL is accepted exclusively for Brazilian businesses.