Tabela de conteúdos (Índice)
The table below describes all alerts generated by the SD-WAN platform, including trigger conditions and recovery criteria.
| Type | Alert Name | Triggered When | Cleared When |
|---|---|---|---|
| 1 | Device Offline | Device remains offline for ≥ 5 minutes | Device comes back online |
| 2 | Device Created | A new device is added to the platform | N/A |
| 3 | Device Deleted | A device is removed from the platform | N/A |
| 4 | VPN Concentrator Offline | A VPN concentrator device goes offline | Device comes back online |
| 5 | VPN Client Offline | A VPN client device goes offline | Device comes back online |
| 6 | High CPU Usage | CPU usage ≥ 80% | CPU usage returns to normal levels |
| 7 | High Disk Usage | Disk usage ≥ 80% | Disk usage returns to normal levels |
| 8 | High Memory Usage | Memory usage ≥ 95% | Memory usage returns to normal levels |
| 9 | Link Online | A link recovers after being offline for ≥ 2 minutes | N/A |
| 10 | Link Created | A new link is added to a device | N/A |
| 11 | Link Offline | Link remains offline for ≥ 5 minutes (no successful ping) | Link comes back online |
| 12 | Link Degraded |
Packet loss ≥ 30% OR Average latency > 200ms |
Packet loss < 20% AND Latency ≤ 200ms |
| 13 | High Temperature | Device temperature ≥ 60°C | Temperature returns to normal |
Monitoring Notes #
- Link metrics are calculated using the average of the last 5 minutes.
- Alerts are delivered via dashboard notification, real-time push, and email (if enabled by the root user).
- Offline alerts require a minimum duration threshold to avoid false positives.
